Difference between revisions of "API Troubleshooting"
From King Arthur's Gold Wiki
m |
m (added email template) |
||
| (One intermediate revision by the same user not shown) | |||
| Line 5: | Line 5: | ||
== In-game Authentication Problems == | == In-game Authentication Problems == | ||
=== SSL Connect Error === | === SSL Connect Error === | ||
| − | This error cause is unknown at the moment, but please check the following things. If you find a cause of this problem, please | + | This error cause is unknown at the moment, but please check the following things. If you find a cause of this problem, please send an email to {{Support-Email}}. Please state that you had the error "SSL Connect Error" when authenticating and state how you solved it. |
Check the following: | Check the following: | ||
Latest revision as of 19:23, 7 November 2013
This page is a guide to solving API connectivity and usage problems including authentication problems in-game, server-related API errors, API maintenance/downtime, and server browser issues.
Contents
In-game Authentication Problems
SSL Connect Error
This error cause is unknown at the moment, but please check the following things. If you find a cause of this problem, please send an email to support (at) thd.vg. Please state that you had the error "SSL Connect Error" when authenticating and state how you solved it.
Check the following:
- That the date and time on your computer are correct
- That you can ping api.kag2d.com
- Visit https://api.kag2d.com in a browser and verify that you see the textual "Welcome to the KAG API..." message
