Difference between revisions of "API Troubleshooting"

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(Created page with "This page is a guide to solving API connectivity and usage problems including authentication problems in-game, server-related API errors, API maintenance/downtime, and server bro...")
 
(SSL Connect Error)
Line 8: Line 8:
  
 
Check the following:
 
Check the following:
1) That the date and time on your computer are correct
+
# That the date and time on your computer are correct
2) That you can ping api.kag2d.com
+
# That you can ping api.kag2d.com
3) Visit https://api.kag2d.com in a browser and verify that you see the textual "Welcome to the KAG API..." message
+
# Visit https://api.kag2d.com in a browser and verify that you see the textual "Welcome to the KAG API..." message
  
 
== KAG Server Errors ==
 
== KAG Server Errors ==
  
 
== Developer API Usage ==
 
== Developer API Usage ==

Revision as of 20:19, 22 August 2012

This page is a guide to solving API connectivity and usage problems including authentication problems in-game, server-related API errors, API maintenance/downtime, and server browser issues.


In-game Authentication Problems

SSL Connect Error

This error cause is unknown at the moment, but please check the following things. If you find a cause of this problem, please e-mail support at thd dot vg. Please state that you had the error "SSL Connect Error" when authenticating and state how you solved it.

Check the following:

  1. That the date and time on your computer are correct
  2. That you can ping api.kag2d.com
  3. Visit https://api.kag2d.com in a browser and verify that you see the textual "Welcome to the KAG API..." message

KAG Server Errors

Developer API Usage