Difference between revisions of "API Troubleshooting"
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Revision as of 00:12, 29 January 2013
This page is a guide to solving API connectivity and usage problems including authentication problems in-game, server-related API errors, API maintenance/downtime, and server browser issues.
Contents
In-game Authentication Problems
SSL Connect Error
This error cause is unknown at the moment, but please check the following things. If you find a cause of this problem, please e-mail support at thd dot vg. Please state that you had the error "SSL Connect Error" when authenticating and state how you solved it.
Check the following:
- That the date and time on your computer are correct
- That you can ping api.kag2d.com
- Visit https://api.kag2d.com in a browser and verify that you see the textual "Welcome to the KAG API..." message