API Troubleshooting

This page is a guide to solving API connectivity and usage problems including authentication problems in-game, server-related API errors, API maintenance/downtime, and server browser issues.

In-game Authentication Problems

SSL Connect Error

This error cause is unknown at the moment, but please check the following things. If you find a cause of this problem, please e-mail support at thd dot vg. Please state that you had the error "SSL Connect Error" when authenticating and state how you solved it.

Check the following:

1. That the date and time on your computer are correct
2. That you can ping api.kag2d.com
3. Visit https://api.kag2d.com in a browser and verify that you see the textual "Welcome to the KAG API..." message